Frequently Asked Questions
Everything you need to know about your Renee Rose Romance experience.
What is the shipping time for my order?
Standard shipping typically takes 3-7 business days within the continental US. International orders may take 7-14 business days depending on the destination and customs processing.
How do I process a return or exchange?
We offer a 30-day return policy for all unworn items with original tags attached. Simply visit our Returns Portal to generate a prepaid shipping label and start your refund or exchange process.
How do I know which size to choose?
Each product page features a detailed 'Size Guide' with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit or checking the specific garment's stretch level in the description.
Are your materials sustainably sourced?
At Renee Rose Romance, we prioritize quality and ethics. We work closely with manufacturers who adhere to fair labor practices and utilize premium, long-lasting fabrics to reduce fashion waste.
Can I change or cancel my order after it's been placed?
Since we strive to ship orders as quickly as possible, we have a very small window for changes. Please contact our support team within 1 hour of purchase to request any modifications.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Klarna and Afterpay.